SUPPORT

Contact Ikat

Use the email below for help with Ikat. One support channel keeps account, billing, privacy, and abuse reports easy to route and review.

Support email

support@ikat.app

When relevant, include the email used for your Ikat account and an order or task reference so we can identify the issue.

What we can help with

Product support

Questions about your account, generation tasks, Credits, or using Ikat.

Billing and refunds

Questions about purchases, subscriptions, cancellation, duplicate or incorrect charges, refunds, or missing paid entitlements.

Privacy and data

Privacy questions or requests related to the information Ikat processes about your account and activity.

Abuse and content reports

Reports of suspected unlawful, infringing, deceptive, non-consensual, or otherwise prohibited use of Ikat.