LEGAL
Privacy Policy
Last updated: September 21, 2026
This Privacy Policy explains how the Ikat Team processes information to provide Ikat's AI image and video creation, account, Credits, payment, safety, and support features.
Information we process
We process account information such as your name and email address; creation information such as prompts, selected settings, uploaded reference images and PDFs, public webpage URLs supplied as references, and generated images and videos; purchase and Credits information; and technical information reasonably needed to operate and protect the service.
How we use information
We use information to provide and improve Ikat, authenticate accounts, deliver generation and creation-history features, manage Credits and paid access, process and support purchases, apply content-safety measures, prevent abuse or fraud, provide support, and comply with applicable obligations.
Payments and Waffo
Ikat uses Waffo as a third-party payment service provider. Payment details such as card numbers or security codes are entered and processed through Waffo's checkout rather than an Ikat payment form. Ikat receives and retains transaction information reasonably needed to fulfill, manage, support, account for, and resolve purchases, subscriptions, payments, and refunds.
Analytics and cookies
Necessary cookies and local storage may be used for sessions, security, consent, and product continuity. Google Analytics is loaded on the production site only after you explicitly grant analytics consent. If you decline optional analytics, Ikat disables that analytics collection and removes Google Analytics cookies that it can identify.
Service providers
Ikat uses third-party providers for services such as authentication, infrastructure, analytics, payments, AI models/APIs, and content safety. Depending on the workflow, prompts, reference images, PDFs, webpage reference URLs or related source context, and generated media may be processed by these providers only as reasonably necessary to provide, secure, or support the requested service. Providers process information under their own terms and privacy practices.
Storage and retention
Account, creation, purchase, security, and support information may be retained for as long as reasonably needed to provide the service, maintain records, prevent abuse or fraud, resolve disputes, and meet legal obligations. Some information may need to be retained after an account or data-deletion request where permitted or required by law.
Your data rights and account deletion
Subject to applicable law, you have the right to be informed about how your personal data is processed; request access to personal data associated with your Ikat account; rectify inaccurate data; request erasure of eligible personal data or deletion of your Ikat account; restrict certain processing; receive a portable copy of relevant data where applicable and technically feasible; object to certain processing; withdraw consent at any time where processing relies on consent, without affecting processing that was lawful before withdrawal; and complain to an applicable data-protection authority. Send a verified request to support@ikat.app with enough information to verify the affected account. We normally respond to verified privacy and account-deletion requests within 30 calendar days. Certain information may be retained where necessary for legal, security, fraud-prevention, accounting, or dispute-handling purposes.
Security, policy changes, and contact
Ikat uses reasonable safeguards intended to protect personal information, but no online service can guarantee absolute security. We may update this Policy when our product, providers, or legal requirements change and will revise the date above for material updates. Privacy questions and data-rights requests can be sent to support@ikat.app.